City of Kortrijk

The city of Kortrijk is a medium sized Belgian city. The city's government currently has over 1000 employees scattered across 35 departments and they are closely collaborating with a dozen of external partner organizations.

The city has a lot of digital documents:

  • About one million pictures (increasing each year)
  • Several thousands of documents e.g. brochures or pdf files
  • Thousands video and audio fragments
  • 60.000 scanned newspapers
  • 400.000 in memoriam cards

The challenge:

Most of the departments used to work in silo, they had their own workflows and storage locations. Cross-departmental reuse of content was low and as there were no systematical storage solutions in place a lot of files got lost. The city of Kortrijk was looking for a solution to promote internal collaboration and boosts reuse of content. For the heritage department it was important to preserve their digital collection for the long run and also to able to share collections with the public.

The Solution:

With MediaHaven we offer the city of Kortrijk one central platform to safely store and manage all their digital content. The platform currently holds over one million files and employees can add and browse through content using an internal website. Our solution also has a public website which allows the city of Kortrijk to share a large part of their content with the general public.

The Benefits:

Internal collaboration has increased strongly and the reuse of existing material has doubled, resulting in huge time gains. Since the launch of the public website over x people have visited the website and browsed their collection. The city of Kortrijk now has a saf e tool to store all kinds of media files and since our platform is highly scalable, they are ready for the future!


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We can now easily share our historic and press archives.

MediaHaven allows us, as a museum and documentation center, to share our historic and press archives. Not only does this speed up our workflow internally, the general public can now easily browse this content.

Dorien Styven
Collection Manager
Kazerne Dossin

MediaHaven offers a lot of possibilities by default and is highly adaptable.

As a service provider with more than 130 separate archives, the multi tenant aspect in particular is a key feature for us.

Nico Verplancke
Nico Verplancke